FREQUENTLY ASKED QUESTIONS
You Asked, We Answered
WHAT IS CBD?
CBD is a naturally occurring component of the hemp plant. It is a non-intoxicating phytocannabinoid that offers a range of whole-body uses. CBD is just one of dozens of phytocannabinoids and other phytochemicals found in hemp.
WHAT IS CBD TINCTURE OIL?
CBD Tincture is CBD oil that is derived from the hemp plant. It contains no psychotic elements and enables you to lead a healthy and active lifestyle. It is available in the form of a dropper that requires you to take in sublingually by placing the dropper under your tongue. Sublingual consumption offers quicker results.
WHAT IS YOUR RETURN/REFUND POLICY?
Money Back Guarantee!
You have 30 days to request a full refund. Please call us at (323-364-5102) to start a refund. We do require you to return the item(s) whether used or not. Once we receive the tracking number of the item(s) being returned, We will issue a full refund within 1-2 business days. Customers are responsible for return shipping costs.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
You will normally receive your FineCBDProduct order within 3 to 7 business days.
HOW SHOULD I STORE MY CBD? WHAT IS THE SHELF LIFE?
For the best shelf life please store in a cool dark area away from direct sunlight, with low humidity. This will help to preserve the properties of the hemp extract. If properly stored CBD may have up to a 1 year shelf life!
IS CBD ILEGAL?
CBD derived from hemp consists of lowest THC concentration (less than 0.3%). Hence it is considered as legal in all the 50 states of the USA.
WHAT IS THE BEST PRODUCT TO USE?
FineCBDProducts are available in a wide variety of forms. We offer CBD Tincture oils which are consumed by placing droplets below the tongue, we also offer CBD gummies, CBD Infused Lotion, CBD Balm/Salve, CBD Ground Coffee, CBD Green and Black Teas and more. Please have a look through our various product pages to determine which product may be most suitable for you and your needs.
CAN I MODIFY MY ORDER AFTER IT HAS BEEN PLACED?
If you’ve placed an order and would like edit the shipping address, please call our Customer Support team at
(323) 364-5102. If the order has not been packaged up for shipping, we can modify it for you. Orders are typically packaged up within 1 hour of being placed. If the order has shipped, we are happy to help with the return/exchange process.
ARE YOUR OIL DROPS FULL SPECTRUM?
Yes! Our Oil Drops are Full Spectrum and will contain other cannabinoids.
I'VE NEVER USED CBD, WHERE SHOULD I START?
First and foremost, we aren’t doctors so it is always best to check with yours before adding CBD to your daily regimen. Most of our first time customers start with our 600mg Oil Drops and 10mg per day. On an empty stomach is best! Stick with the same dose once a day for the first week, then slowly scale up from there.
WHAT IS THE BEST METHOD OF USE?
For our CBD products we can only recommend them for internal consumption or as a topical ointment. If you don’t like the flavor of the oil supplements, you can mix with something sweet like apple sauce or honey to cut through the flavor. Oils are to be taken sublingually and held under your tongue for 45-60 seconds before being swallowed. The topical can be applied as a cream or lotion. The chews are best as a chewable or similar to a lozenge.
Let us know what you need and we’ll do our best to assist you.